How AI Is Helping Companies Redesign Processes | Harvard Business Review

Apr 13, 2023

artificial intelligence

The idea of business process reengineering is making a comeback, this time driven by artificial intelligence (AI). In the 1990s, the implementation of enterprise resource planning systems and the internet allowed companies to make changes to broad business processes, but the expectations of the radical changes hoped for were often unfulfilled…

Source: How AI Is Helping Companies Redesign Processes | Harvard Business Review

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